I have an unknown error message on my login screen which blocks me from using my account. What should I do?

Here are the general steps to isolate your issue:

  1. Clear the cache and cookies on your web browser.
  2. Try from another web browser.
  3. Disable your VPN / firewall.
  4. Use another device / network unrelated to your work computer.
  5. Contact the support at support@viridios.ai with a screenshot or video of the issue.